• Enjoy tax-free benefits through salary packaging.
• Make a meaningful difference by working in a not-for-profit organisation.
• Work conveniently located in the CBD.
• Full-Time position on a 12-month fixed-term contract.

About us:

Lutheran Homes Group (LHG) is a leading not-for-profit provider of residential, home care, and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

About the Role:

Are you a driven and detail-oriented Business Process Analyst with a passion for optimising systems and processes? We’re looking for a proactive and solutions focused professional to support our Digital Uplift Project. In this full-time, 12-month fixed-term role, you’ll play a key part in aligning business processes with upgraded digital systems to enhance operational efficiency, client experience, and data quality. Working cross-functionally, you’ll collaborate with ICT, project teams, and business units to evaluate current processes, design future state workflows, and support implementation across departments. This is a fantastic opportunity to contribute to meaningful transformation and help future-proof service delivery through innovation and process excellence.  Your responsibilities will include:

• Analyse and map current business processes to identify improvements and design future workflows.
• Collaborate with ICT, vendors, and stakeholders to align processes with digital systems and ensure compliance.
• Identify and implement automation opportunities to streamline operations and enhance efficiency.
• Support change management activities, including training, documentation, and stakeholder engagement.
• Monitor and report on process performance, maintaining documentation and supporting data-driven decisions.

About You:

You are a proactive and analytical professional with experience in business process analysis or a related field. With a degree in business, IT, finance, or a similar discipline, you have a strong track record of identifying process improvements and delivering practical, data-driven solutions. You’re skilled in analysing workflows, managing projects, and working across functions to embed change. Your strengths include excellent communication, strong problem-solving abilities, and proficiency in data analysis and reporting tools. Organised and adaptable, you thrive in fast-paced environments and are confident engaging stakeholders at all levels to drive continuous improvement.

Candidates may be subject to a pre-employment medical assessment with the successful candidate requiring current NDIS worker clearance or National Police Clearance. In accordance with current health guidelines for the aged care sector, candidates are encouraged to have all recommended vaccinations.

Why Lutheran Homes Group?

At our organisation, you’ll enjoy a supportive team environment with ample opportunities for growth as we continue to expand. We believe in fostering a professional yet fun culture where every team member is valued. If you're looking to make a meaningful impact while growing in your career, this role offers the perfect balance.

To apply or to see a detailed position description, please click ‘Apply Now’

Applications close: Monday 14 July 2025 10:00 pm 

Candidates may be shortlisted and interviewed prior to the closing date so apply today!

Please note we are not accepting recruitment agency applications at this time.