About Us

Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

About the Role

Are you ready to step into a pivotal leadership role that fundamentally shapes the lives of older Australians?

We are seeking a dynamic and values-driven Regional Manager – Retirement Living in South Australia. This is a dynamic role that combines strategic vision with hands-on operational oversight as you lead a dedicated team of Village Managers. You'll be the crucial link between our executive leadership and our local villages, resolving complex challenges, championing change, and driving a culture of continuous improvement and high resident satisfaction.

High-Impact Responsibilities Include:

• Values-Based Leadership: Empower and mentor Village Managers with values-based leadership, fostering confident, resident-focused decision-making to ensure a consistent, high-quality experience across all sites.
  
  
• Operational & Strategic Oversight: Act as the first escalation point for all operational issues and major resident concerns, ensuring villages operate safely, ethically, and in full compliance. You'll also lead the regional implementation of strategic projects and business improvement initiatives.
  
  
• Commercial Acumen: Drive financial success by monitoring sales and occupancy performance, supporting local marketing strategies, and ensuring fiscal accountability across all villages.
  
  
• Resident Advocacy & Partnership: Build visible, trusted relationships with residents by attending Committee Meetings and village events, promoting transparency, open dialogue, and strong community partnerships.
  
  
• Data-Driven Innovation: Dive into resident demographics and operational data, translating insights into tangible recommendations to enhance service offerings and elevate resident satisfaction for the General Manager.

If you're passionate about transformative leadership and ready to combine your commercial expertise with a deep commitment to care and community, this is your opportunity to make a lasting impact.

About You

You are a strategic leader with deep experience overseeing complex multi-site operations in environments like retirement living, aged care, health, hospitality, or community services. In addition you’ll have;

• You excel at managing operational budgets and driving robust performance, always balancing commercial goals with a genuine commitment to a culture of quality and care.
  
  
• Your interpersonal skills are outstanding, allowing you to effortlessly build rapport and trust—the foundation for strong relationships with residents, dedicated teams, and external stakeholders.
  
  
• You approach your role with a proactive, solution-focused mindset, constantly seeking opportunities to implement improvements and elevate the standard of service.
  
  
• You bring essential working knowledge of retirement living legislation, compliance frameworks, and best-practice principles for resident engagement.

The chance to make this profound impact comes within an organisation that genuinely invests in its people. Lead this dynamic, multi-site challenge with the support of flexible hours and the ability to work from home strategically. Here, balance isn't a benefit—it's the foundation for your success. Apply now!

Why Lutheran Homes Group

At our organisation, you’ll enjoy a supportive team environment with ample opportunities for growth as we continue to expand. We believe in fostering a professional yet fun culture where every team member is valued. If you're looking to make a meaningful impact while growing in your career, this role offers the perfect balance.

To apply or to see a detailed position description, please click ‘Apply Now’.

Applications close 5:00 pm, Friday 28 November 2025.

Candidates may be shortlisted and interviewed prior to the closing date so apply today!

Please note we are not accepting recruitment agency applications at this time.